Check in is after 2pm, and check out is by 11am.
Regardless of your check out times, we are able to store your luggage from 7 am until 9pm
If you are traveling by car, please come to the front of the Ryokan, and we will gladly park it for you. The fee per night for parking is 3,000 yen.
Unfortunately, we are not able to meet you at the station.
●Taxi: if you take a taxi from Kyoto Station, Please ask for "Gion Hatanaka, a the South gate of Yasaka Jinja." the trip will take approximately 15 minutes
●Please use the 206 Bus at Bus Stop D in Front of Kyoto Station. Please take the bus bound for Kitaoji via Higashiyamadori. The bus will arrive at the Gion Bus stop in approximately 20-25 minutes. We are a five minute walk from the bus stop. Please be careful, to take the bus at the D terminal, as the A terminal via Senbon-dori takes a different route and requires much more time to arrive.
●We are about a 10 minute walk from the Gion Shijo Station, and the Hankyu Kawaramachi station.
We are usually able to assist you with modest packages to be sent back home using our carrier, Kuroneko-yamato
Yes, they start at 4,500 yen for 40 minutes. Please ask to schedule them with your reservations, or as you arrive to the hotel.
Our apologies, but usually our services are tailored to be enjoyed by two guests. According to the season, it may be possible to stay by yourself, but we ask that you inquire about this in advance.
We take reservations for our guests up to six months in advance.
We can take reservations from 8am until 9pm, Japan local time.
Cancellation fees are as follows:
●1 week - four days before, 10% of one night's stay.
●Two to three days before, 30% of one night's stay.
●On the day of or the day before your arrival, 100% of one night's stay.
●If you planned to stay for multiple nights, and cancel during your stay you will be charged the full price of one night.
●The day before your arrival, 50% will be charged.
●On the day of the arrival, 100% will be charged.
We ask that you provide payment for your stay either in person upon your arrival at the ryokan, or with payment forms available at Japanese banks.
We are very sorry, but we do not allow pets to stay at our Ryokan, unless they are a service dog aiding our guest. In that case, we ask that you notify us three days prior to arrival.
We cannot guarantee to fulfill such requests, but we will if we are able, pending room availability.
One person can be hired as your drinking companion for 16,000 yen for 2 hours. They will be dressed in Western clothes, but if you desire Japanese clothing, you may add it for an additional 4,000 yen.
We have maiko performers that can provide drink services accompanied by a shamisen player. (80,000 yen for the pair). One session is 2 hours long and usually takes place from 6 to 8 pm.
For children we generally use these three patterns.
1: Children are charged the same fee as adults
Children are given the same menu, breakfas and futon
2: The following are alternative meals you may select for your child
●Children's Lunch 2，415yen（tax and service fee included）
Chicken Rice 、Hamburger、Salad、hot dog、potato、1 piece of fried shrimp
●Fried Shrimp Hamburger 3,150yen（tax included）
Hamburger、two pieces of fried shrimp、salad、hotdog、potato、rice、red miso soup
●Japanese children's meal 5,250円 (tax included）
One steamed food item、one cooked item such as fish、one fried item such as tempura、red miso soup、rice、and fruit.
●In addition to dinner, these are the following fees for children
breakfast 3，150yen, Futon 2,100yen, stay fee 3，150yen※1
※1The stay fee is a fixed fee for infants and children over one year of age 、regardless of whether or not they eat meals, or use futon.
※2 fees are assessed according to the services used, so if the child stays you will be charged the stay fee, but not be chaged the futon fee if the child sleep with their parents.
3: Non-walking infants of under a year in age.
There is no fee for infants, and we are able to provide infant futons upon request.
We may receive packages, but we ask that the sender please note on the remarks which days that you will be staying, as well as your name. However, we are not able to provide payment on arrival. Furthermore, notifying us in advance is extremely helpful.
Please let us know about plans such as birthday cakes and anniversary flowers at least three days in advance. They can be totalled into the final bill of your stay. Presents can also prepared in advanced.
We are very sorry, but we have no on site smoking areas. Please let us know if you will smoke in your room in advance so that we may prepare to deodorize it for our next guest upon your departure.
In your room you will find a futon, a bathing towel, a tooth brush, shampoo, hair rinse, and body soap prepared for you to use. The large bath towel you receive may be used in your room and in the communal bath. Yukata are not provided for you in your rooms.They are provided by a hotel worker in the evening for guests before at bed time.
【Amenities for Men】
Amenity pouch, bathing towel, toothbrush, hair brush, razor, socks
【Amenities for Women】
Amenity pouch, bathing towel, tooth brush, hair brush, hair clip, socks, shower cap, makeup remover, face wash foam
We provide traditional Japanese clothing called "samue" for you to wear in your room, and when coming and going through the ryokan. In the evenings before bed, we will provide you with yukata robes.
Late nights, after midnight, our gates will be closed, however, if you use the intercom, our staff will be there to let you in.
Towels, bath towels, toothbrushes, soaps, shampoos, and socks are all free of charge.
We can use the following forms of credit: Visa, JCB, Mastercard-Amex, USJ
Dinner is served from 5:30pm until 7:30pm. Breakfast is from 7:30to 9:30am.
Please let us know about any food allergies you may have.
Please let us know as far in advance as possible given that more time we have, the more it will be possible to accommodate your specific needs.
We will also work with our chefs to tailor foods to your allergies, or even change foods that you don't particularly like. In such cases, we ask that you give us details as specifically as possible.
We ask that you please use a delivery or courier service to have your luggage sent to the ryokan.
You may choose to stay additional nights at the regular fee, however, this is not possible if doing so would conflict with the reservations of an incoming customer.
Upon your arrival, in your room, there is a welcome drink service prepared of traditional Japanese green tea and fresh Japanese style sweets. We hope you will enjoy a moment to relax with us before you arrange your luggage and head out to sight see.
※This drink service may be arranged for times other than your arrival.
※Drink services besides the initial arrival service are available after 4pm.